The Invention of Waterloo

Canada’s Technology Triangle has spawned more than 450 high-tech companies, including BlackBerry pioneer Research in Motion. But it didn’t just happen: an upstart university had the brains to embrace mathematics
The University of Waterloo's Institute for Quantum Computing; and one of its mobile unitsThe University of Waterloo’s Institute for Quantum Computing; and one of its mobile units

It turned out otherwise. Through Wright’s efforts, the university won the contract (beating out IBM and Lockheed, among others), though it took months of convincing on both sides. But the search technologies UW developed led to the founding of OpenText, which went on to become Canada’s largest software company, with 4,400 employees. Those search technologies were later adapted by Yahoo!, giving it the ability to search every word on every Web page.

That same year, Mike Lazaridis, a UW engineering student who had grown up in Waterloo, asked Wright if he could leave the program to pursue his business interests; he felt he could always return and finish his degree. As president, Wright officially counselled him to finish but privately offered encouragement for his business plan. In March 1984, Lazaridis, along with a childhood friend, Douglas Fregin, incorporated Research in Motion.

RIM grew into a multibillion-dollar tech powerhouse, bringing highly paid employees (estimated at between 7,000 and 8,000) to the area, and fostering a strong relationship with UW, where it has found many recruits. Equally important was how the executives chose to spend their new wealth. Lazaridis has given $170 million of his own money to establish the Perimeter Institute for Theoretical Physics. The idea behind Perimeter was to create an environment for the world’s leading physicists to pursue super string theory or inflation theory, or to figure out what exactly banged during the big bang, with no commercial pressures — though, as Lazaridis pointed out to the institute’s first director, Howard Burton, the BlackBerry was essentially based on nineteenth-century physics. “Imagine,” Lazaridis said, “what we could do with twentieth-century physics or twenty-first-century physics.”

While Lazaridis was trying to reconcile the fundamental laws of nature, his co-CEO, Jim Balsillie, decided to address world politics and government. In 2001, he donated $20 million to establish the Centre for International Governance Innovation in Waterloo. In 2009, he gave $50 million to UW, nearby Wilfrid Laurier University, and CIGI, as part of an initiative to found the Balsillie School of International Affairs.

CIGI is housed in what was once Seagram’s barrel warehouse for aging whisky. The building was erected in 1857, and in 1928 Joseph Seagram sold it to Sam Bronfman. When Prohibition was repealed in the US in 1933, profits soared and Seagram’s became the world’s largest distiller, with Waterloo a prominent centre of its operations. In its heyday, Seagram’s employed 250 people. But Sam’s sons watched the distillery business fade in the ’70s, as people turned away from whisky and vodka in favour of wine. By the ’80s, the industry was in decline. Edgar Bronfman Jr. decided to get out of the business, and Seagram’s closed its doors in 1992. Edgar went on to embrace the creative class, buying into media and entertainment, and lost much of the family fortune in his bet on Vivendi Universal. Not all creative classes are created equal.

Now the site has been effectively repurposed, the new economy replacing the old. Two of the beautiful old stone Seagram’s buildings were converted into condos, CIGI occupies the barrel house, and the ambitious Balsillie campus is slated to be built adjacent to it. When finished, the complex will cover the entire block.

In 2002, Lazaridis followed the Perimeter Institute with the Institute for Quantum Computing, to which he contributed $100 million. It will be housed in the newly built Mike and Ophelia Lazaridis Quantum-Nano Centre on the UW campus, to facilitate interaction with the mathematics and engineering faculties. The centre is an extension of Lazaridis’ interest in physics and is devoted to pure science, but it, too, holds out the possibility of commercial revolution. Classical computers, as they are called by quantum physicists, use silicon chips to facilitate calculations. These chips have grown smaller and faster, but even the fastest classical computer only performs one calculation at a time. Rather than silicon chips, quantum computers use quantum particles, such as atoms, and the advantage is that they can make many calculations simultaneously. For simple problems, the difference is minor, but for certain complex ones the gains will be extraordinary. It will cause a revolution in security, for one thing. “Quantum computing,” the institute’s website reads, “has the potential to revitalize a host of existing technologies and generate new ones, to open new windows on the nature and origin of the universe, and to change the way we think about information and reality itself.” This, the site states, is the beginning of an Alice in Wonderland parallel universe era, where cats can be both dead and alive at the same time. And where Scotty could, perhaps, beam you up.

Ray Laflamme, executive director of the Institute for Quantum Computing, is a lithe, athletic man originally from Quebec, and a former protege of Stephen Hawking. He convinced Hawking that in a contracting universe, time wouldn’t run in reverse, and he has been a world pioneer in quantum information. Waterloo has a twelve-qubit (an amalgam of “quantum” and “bit”) quantum computer, the world’s largest, and Laflamme showed it to me.

The future is housed in what looks like a RadioShack storeroom, with steel shelves holding generic-looking electronics. The computer — a large canister with wires coming out of the top, surrounded by a knotty pine fence — resembles a moonshine still. Extremely sensitive to noise, light, and vibration, quantum computers are cumbersome and touchy. Using atoms to perform calculations is like asking a large class of extremely gifted kids who all suffer from separate conditions (peanut allergies, paranoia, passive-aggressive tendencies) to tackle a problem collectively. A fifty-qubit computer would be as powerful as the largest existing supercomputer. A 1,000-qubit quantum computer could solve in a few days complex problems that all the world’s supercomputers combined could not. “With quantum mechanics,” Laflamme says, “we are learning how to speak the language of atoms and molecules. Before, we could look at the effects, but we could hardly control them. Now we have the right language, the right tools, the right methods of controlling them.”

A commercial quantum computer isn’t imminent, but when it does arrive, in ten or twenty (or fifty) years, Silicon Valley will be eclipsed by Quantum Valley, and Waterloo will be poised to capitalize on the moment. In part through Lazaridis and Balsillie, Waterloo has a focus that is both global and universal, and that looks to the future. But the local and the present are still where everyone lives, where Balsillie and Lazaridis live. What kind of city does the creative class create?
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13 comment(s)

Mark BetteridgeDecember 09, 2011 15:15 EST

I'm proud to be a Waterloo grad. Perhaps those of us now in the Vancouver region can learn from this!

K. WiseDecember 11, 2011 19:10 EST

Nice article, but there were two small points of fact I'd like to point out. Mike Lazaridis grew up in Windsor, not Waterloo, and the Seagram warehouses are made of Yellow Brick, not stone.

ABVDecember 12, 2011 14:29 EST

Proud to be a Waterloo native.

CatherineDecember 13, 2011 23:46 EST

I'm a grad student at the Institute for Quantum Computing. Caleb Rosado sounds like a prolix who uses bad analogies. Quantum physics isn't a "non-dualistic approach to life". Quantum physics is not a self-help guide or a textbook for urban planning. Quantum physics is a predictive model for the behaviors of very small things. I don't know why I should care about this guy, or what he has to do with Waterloo.

AndrewDecember 15, 2011 01:05 EST

At the same time as Waterloo (although it's really about Waterloo Region, not just the City of Waterloo) has been reinventing itself and looking to the future, there has been an incredible investment in preserving and celebrating the past in Waterloo Region and neighbouring Guelph/Wellington County. During the past three years there have been investments of more than $50 million in new capital at area museums and archives. Nowhere in the country has there been such a major investment in local infrastructure that preserves and celebrates a communities past. In particular, check out the new Waterloo Region Museum's new exhibit Unconventional Thinking: Innovation in Waterloo Region.

Ken December 15, 2011 16:44 EST

Just to say: I agree with Catherine, the slipshod use of lab science concepts & terminology doesn't do the science or the referent any favours. I was thinking of Sokal & Bricomnt's 'Intellectual Impostures' when I read this.

But that doesn't take away from a hopeful piece, well researched, carefully assembled interviews and observations. Never heard of your magazine before (I live in Ireland) but I'll keep an eye out from now on.

MartinJanuary 09, 2012 14:44 EST

RIM employees are not highly paid - they are some of the worst paid engineers in the industry. Where Microsoft, Amazon, Google and Facebook are offering new software engineering graduates $100k/year out of school, a good offer from RIM would be around $60k. This is somewhat tragic, as most of the top talent leaves the region after graduating - the thought of staying in Waterloo for their professional life generally doesn't cross most peoples minds.

M. TurmonJanuary 09, 2012 14:44 EST

Halfway down page 1, we read:

\"The University of Waterloo began with engineering, mathematics, and science, at a time when these weren’t especially prized. In the early ’60s, math [...] had little practical application other than teaching like-minded thinkers who came afterward.\"

This is utterly mistaken. Sputnik was in 1957, which galvanized the space race. And before that, the atom bomb, radar, and codebreaking during WWII proved how obscure math and physics concepts could have critical real-world applications.

Tony A.A.January 09, 2012 14:44 EST

Awesome article. Thanks Don for the elaborate description. And I'm with Ken, despite the misuse of quantum physics as a metaphor, the article is still very well written and makes one feel proud to be associate with the region.

Lynne HageyJanuary 13, 2012 16:40 EST

I'm proud to be a Hagey!

Curiouser January 14, 2012 11:30 EST

Article claim...

“... initiated a policy whereby students and staff retained the intellectual rights to whatever they developed. This turned out to be a critical decision. Some universities (Stanford, the midwife to Silicon Valley, being the notable example) follow the same policy, but others (like the University of Toronto and Harvard) retain some intellectual rights. However, Wright says, schools that give up patent rights tend to gain more net benefit than those that don’t.”

On-line reality check...

1. Stanford’s IP policy: “Requires that potentially patentable inventions created at Stanford with more than incidental use of University resources be disclosed and assigned to Stanford, regardless of the source of funding which supported the work, and regardless of the inventor's association with Stanford University.”

2. Berkeley (the other academic ‘midwife’ of SiliconValley): “The University of California Patent Policy requires all employees, users of University research facilities, and those receiving gift, grant or contract funds through the University to agree to assign inventions and patents to the University, except those resulting from permissible consulting activities without use of University facilities…”

TCJanuary 16, 2012 21:49 EST

Lots of cultural centres in the city as well:

The new Jazz Room:
http://www.KWJazzRoom.com

The Waterloo Community Arts Centre (aka Button Factory):
http://www.ButtonFactoryArts.ca

NUMUS:
http://numus.on.ca

ChrisJanuary 23, 2012 14:26 EST

I am regualrly involved in conversations about urban renewal and vibrant cities. Kitchener-Waterloo is often held up as the poster child of what is possible with some forward thinking and optimizing the resources, knowledge and energy of a university. I grew up in KW in the '50s and '60s and have visited frequently over the past 35 years. The article accurately reflects the transformation that has taken place in my lifetime. Well done!

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